Customer Relationship Management concerns the relationship between the organization and its customers. Customers are the lifeblood of any organization be it a global corporation with thousands of employees and a multi-billion turnover, or a sole trader with a handful of regular customers. The ultimate purpose of CRM, like any organizational initiative, is to increase sales & profit. In the case of CRM this is achieved mainly by providing a better service to your customers than your competitors. CRM not only improves the service to customers though; a good CRM capability will also reduce costs, wastage, and complaints

• Meetings All sales meetings are scheduled on the system and minutes entered therefore these are always available for referral later.
• Prospect Information Complete information about the prospects of all the salesmen with filtering facility on the based on chance of sale, status of sale, number of visits and industry
• Reports All reports are completely customizable.
• Visit Reports Sorted on Date and Prospect Wise. Visit Analysis Report shows the number of visits each employee has made and also the total time taken for these appointments.
• Sales Forecast Report shows the expected future sales per Salesman based on the information entered by each salesman in the prospect visit details.
• Sales Projection shows the sales projection graph for the next 12 months and is also based on the information entered into the prospect details